Correct Lotus Notes behavior on Ubuntu 9.10

After upgrading my desktop to Karmic Koala I started having some problem with my Notes 8.5.1 installation with window not displaying contents.

Doing a brief Google search I found this thread about a change made in libgtk that breaks Lotus Notes.

The solution is in comment #13: just follow the simple instructions and Lotus Notes will be working again.

Update – Nov, 4th 2009

As pointed out by jklocke, a fresh Lotus Notes installation on Ubuntu 9.10 doesn’t work: Notes won’t start at all.

The solution he found is very simple and quick: Notes cannot find the packages libgnomeprint2.2-0 and libgnomeprintui2.2-0.

To resolve the problem run this command to install missing libraries:

sudo apt-get install libgnomeprint2.2-0 libgnomeprintui2.2-0

Update – Mar, 30th 2010

Some commenters reported that they couldn’t see checkboxes status in preferences.
The solution found by ElToro and confirmed by Perin is to switch the theme to New Wave.

20 Responses

  1. jklocke • 30.10.09 @ 20.10

    Just wondering if you installed notes on a fresh install of 9.10…… I just redid my system and tried to install notes and i get a big nothing. It will launch and I can accept the license agreement but after that the program stalls and does nothing. I had it running fine on a beta upgrade to 9.10 so I am at a loss right now.

  2. Alessandro31.10.09 @ 09.10

    No, I updated my 9.04 installation so I have not tried a fresh install yet.
    I’m planning to do a fresh install today and maybe I’ll find something. :-)

  3. jklocke • 2.11.09 @ 14.11

    Just thought I would share what I found out about this issue. After Digging I found a couple packages were not included in 9.10 and needed to be installed

    Here is the link to my post on the ubuntu forums.

    http://ubuntuforums.org/showthread.php?t=1306492

  4. Franco4.11.09 @ 15.11

    Thanks a lot!! You save my life

  5. Alessandro4.11.09 @ 16.11

    Thank you jklocke for the solution! I’ve updated the post.

  6. Simon • 8.11.09 @ 11.11

    I can confirm that a clean 9.10 install with Lotus Notes 8.5 has the same issues, and the 4 files added to the /opt/ibm/lotus/notes/ directory fixes the problem – BUT you must ensure that the permissions on those four files is set correctly. Compare the permissions to another file in the directory. A simple method for users who are unfamiliar with setting permissions via terminal commands: > gksudo nautilus – invokes nautilus as Root. Right-click > Properties for the files in question. You have a nice graphical interface within which to work and set the permissions.
    I compared the permissions to libemulator.so and set them accordingly. I hope this comment helps.
    Files are linked against comment #13 of the bug report: https://bugs.edge.launchpad.net/ubuntu/+source/gtk+2.0/+bug/398250/comments/13

  7. Alessandro17.11.09 @ 14.11

    You are right about file permissions. I’ve checked the /opt/ibm/lotus/notes directory on my PC and the new files had different owner, group and permissions.

  8. Gerry • 20.11.09 @ 16.11

    Thanks,that fix worked, I can now see my emails and workspace. When ever I shutdown the notes client, it syncs my db’s as I’m a roaming user. When I restart the client, my notes clients user data is missing several files such as my mailfile, my id file, etc. I get around this by deleting my lotus data directory and copying over an older copy of it. I still have to run the notes “International Program License Agreement” each start. Is anyone else having this problem? If not are you a roaming user?

  9. Gerry • 20.11.09 @ 22.11

    My problem ended up being the lotus roaming user settings on the domino server as I have also experienced the same problem on windows systems with my profile & other roaming users. We had Lotus roaming set to clean-up periodically for some and on shutdown for others. Disabling the roaming cleanup seems to have fixed my prob.

  10. porbas • 11.12.09 @ 09.12

    J’ve another problem with Notes 8.5.1 on Ubuntu 9.10 Karmic Koala. I can’t see state of checkboxes in preferences :-( All looks like unchecked. Any ideas?

  11. Alessandro11.12.09 @ 10.12

    I’ve never had this problem… Are you using a fresh install?
    I’d try moving the notes.ini file and let Notes create a new configuration.

  12. Tapant • 25.01.10 @ 06.01

    Thanks for the help. I could get my notes client started using this thread. However, when I shutdown the client – it does not do it cleanly. I have to kill notes process each time. Any one else has seen this issue ?

  13. MrGuga • 1.02.10 @ 12.02

    I have the same problem as PORBAS. I’m running Ubuntu Karmic 64bit..

  14. Felipe • 24.02.10 @ 00.02

    I have the same problem as porbas and MrGuga. I’m running notes 8.5.1 and Ubuntu 9.10 (32 bits) – it’s fresh install

  15. Alessandro26.02.10 @ 11.02

    I cannot replicate the problem experienced by @porbas, @MrGuga and @Felipe so I really don’t know how to help you, sorry… :-(

  16. ElToro • 22.03.10 @ 21.03

    Same problem as above (checkboxes). Ubuntu 9.10 and Notes 8.5.1 with fixpack 1. Libraries installed as indicated by jklocke.

  17. ElToro • 22.03.10 @ 21.03

    Found a solution! The checkbox problem seems to stem from the theme (Clearlooks and similar). If I change to NewWave, I can see the checked checkboxes :D.

  18. Alessandro23.03.10 @ 09.03

    Thanks ElToro, this is a great news! Sadly I cannot test this because now I have no access to my linux machine.

    Did this tip resolved the problem for someone else?

  19. Perin • 30.03.10 @ 11.03

    Yes, definitely confirmed for Lotus Notes 8.5.1 FP1 on Ubuntu 9.10 64bit: changing the theme to New Wave makes the content of the checkboxes visible again. Thanks for the solution!

  20. Alessandro30.03.10 @ 12.03

    Thank you all! I’ve updated the post. :)

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